Squarespace Help and Support
If you need a hand to add content, maintain your Squarespace site, add functionality, fix errors or give your site a glow up, we are here to help.
Spacesites are experts in all aspects of using and maintaining the Squarespace platform.
We offer a knowledgeable, reliable, timely (and friendly) service to meet your deadlines and requirements.
We charge an hourly rate of $165 for help and support services or you can buy a block of 5 hours for $660.
or if it’s an urgent issue call Andrew on 0414 770 528 and we will try and accommodate.
How we can help
Start a new website from Scratch
If you have never had a website previously or want to start a new Squarespace website, we can provide an end-to-end service, designing, structuring, securing a website domain name and email or helping you transfer content and your existing domain name to your new Squarespace website.
Transferring Your Site to Squarespace
If you want to transfer your current site on Wordpress, Wix or any platform to Squarespace, we can help. Whether you are looking for an easy to edit website, have been hacked and want a highly secure hosting, Squarespace offers a fantastic experience. We can transfer your site exactly as is, or do a design refresh while we set it up.
Site Updates
When you are busy with running your business or organisation sometimes you don’t have time to keep your Squarespace site up-to-date. We can assist with adding blog posts, updating team members or whatever you need to update, just sing out.
Connect your URL/ Domain Name to Squarespace
For the uninitiated this can be a daunting and tricky process. Connecting a URL to the Squarespace website you have created involves adding new DNS records to your URL hosting, and needs to be done so as not to disturb other services like email. We have connected 100’s of websites, so if you built a site and are having issues, let us sort it out for you and get your site live. Typically, this costs just 1 hour of time.
Squarespace Training
If you need a personalised tutorial on how to edit, maintain, and add content to your website, we offer training in one hour blocks over Zoom, Microsoft teams or Google meet. Just let us know what you would like to cover and we will get you up and running like a Squarespace Pro.
Add Squarespace Modules and Plug ins
Whether you want to add a blog with filtering or a portfolio section. Or you need online scheduling, an ecommerce store or a Squarespace members area, we can get you set up. We can also install also a number of third party plug ins to enhance Squarespace functionality, using services like Elfsight, SquareWebsites, Will Myers, Ghost Plugins, SEOspace and more.
Site Glow up or Mini Makeover
Maybe you have set up a Squarespace website and you are happy with the content, but the design isn’t quite working. Your site’s looking a bit tired or you have new branding you need to add throughout the site. We can help from simple tweaks to a complete overhaul.
SEO Site Basics
Spacesites can assist with affordable and effective SEO that covers off the basics of getting indexed and ranked by Google. From SEO optimising of title tags, page descriptions and URL slugs to keyword implementation, SEO landing pages, Google analytics and search console set up and more.
Upgrade to Squarespace 7.1
The old 7.0 templates based version of Squarespace is now defunct, and won’t be getting any new upgrades. You may wish to update your site to 7.1 fluid engine by either rebuilding the site or if you have too much content, there is a mechanism to do a site upgrade which requires a process to iron out any mismatches with the new system, but once complete your site is fully up-to-date.
Image Retouching
Spacesites can help with all types of image retouching. Maybe you have an online store with lots of products that need formatting and colour treatment, team photos that need the same look and backgrounds, or personal shots that need a glow up. We can take care of it for you.
Fix Up Issues and Errors
You may have noticed layout issues with your site or it doesn’t look good on mobile. Maybe you have technical issues with your ecomm store. Spacesites have extensive experience in all aspects of the Squarespace Platform. We can diagnose and fix the issue for you, just get in touch.
Website build only
If you have had an identity developed by a branding company that includes website designs, and are looking for someone to handle the web development to turn it into a Squarespace site, Get in Touch. As designers, we understand the elements that make up a brand, how to apply it to the web environment, and fill in the gaps where necessary to create a beautiful functional site that is bang on brand.
