The term "Squarespace" is a trademark of Squarespace, Inc. We are not affiliated with Squarespace, Inc, we simply build sites using the Squarespace platform.
Please read through our Terms and Conditions, we ask that you do not use our website or service until you have familiarised yourself with them. If you are using or have used our service it is understood that you have agreed to the terms set forth on this page. When we say "We" “Spacesites” "us", "our" and "our service" we are referring to Andrew Boddy Design Pty Ltd as trustee for the Boddy Family Trust and its respective products and services. References to "you" "your" "customer" "client" and the like, refer to you, and your agents. These Terms and Conditions can change at any time. It is important that you check back here regularly. Your continued use of this website implies acceptance of any subsequent revisions.
Our Code of Practice
Spacesites is operated by Andrew Boddy Design Pty Ltd as trustee for the Boddy Family Trust.
Our clients and our reputation as a business, are important to us and critical to our success.
As such, Spacesites undertakes to be fair and reasonable in our dealings with all our clients and to provide a quality product at a fair cost, commensurate with the time taken and expertise employed. We aim to execute the work in a timely fashion and will endeavour to meet your deadlines where possible. Should any dispute arise, we hope to be able to resolve this through negotiation.
The above statement notwithstanding, the following terms apply to all projects we undertake.
Project Payment
Payment for our website projects is made over two stages:
Stage 1: Prior to commencing work we must receive a minimum 1/3 deposit of the estimate for your website project.
Stage 2: Once the site is practically complete and handed over to you, the final balance of the estimate (plus any other additional costs incurred on your website project) is due for immediate payment.
The website will in all likelihood be live* at Stage 2, if you have provided all URL details and have requested it to go live*.
But if should you choose to delay launch of your website, when your website site is otherwise ready for launch, or the website launch is delayed by a missing piece. of content that you are unable to provide, the final balance is still due.
* Live is defined as visible to the public via the internet.
Content Provision
Development of websites happen in partnership and require content to be provided by you the client as well as created by us as designers and developers. In engaging us to create your project, you undertake to provide all text, images and other content, that you as the client need to supply, in a timely manner to keep the project moving and not delay the completion of the project.
If you significantly delay the project, it may be necessary to make a further payment. This is especially the case if the site is practically complete and provided for review.
Source Files
Many applications and techniques may be used to produce elements that feature in your website. The contracted price does not include provision of source files to edit any of the graphics used in the website. It may be possible to provide a graphics zip file that contains the uploaded website files. The editability of files is not guaranteed, as they may use specialist programs or not be editable after rendering. Depending on the time it would take to supply the graphics, charges may apply.
Project Abandonment
If you choose not to finish or are unable to finish the website for any reason, once the website is otherwise complete except for content required to be supplied by you, a final invoice would be issued for the work done up until that date.
If at a later date, if you wish to restart the project, this would be undertaken at the discretion of Spacesites and would be subject to further costs, based on time taken to action your requests.
If the Squarespace trial, under which the site was set up has run out, Squarespace Inc reserve the right to fully or partially delete the content if you do not take up the subscription.
Spacesites has no control over this occurring, but we will advise you that the trial has concluded and your options.
Naturally we hope that the project never gets to this stage.
On Going Website Maintenance
Spacesites is happy to undertake any maintenance or additions required going forward and will quote the work accordingly.
Owing to the large amount of sites we create and clients we work with, we cannot provide on going support on how to use Squarespace in an unpaid capacity.
Squarespace does have an extensive library of ‘how to videos’ and we encourage clients to learn how to maintain their own sites.
Spacesites can provide online training at $150 plus GST per hour.
Refund Policy
Refund Policy on Website Projects
Prior to work commencing:
You will be eligible for a partial refund of the deposit paid, if no work has commenced on your project from when we receive payment of your deposit, to when we receive notice in writing that you are cancelling your website project and request a refund. An amount will be deducted from your deposit based on the amount of time spent on correspondence and and setting up of the job in the system.
Once work has commenced:
Once we have properly commenced work on your project a partial refund may be available to you. Any request for a partial refund, must be made in writing. Your refund will be calculated by deducting costs associated with work undertaken by Spacesites (charged at our current hourly rate) and/or expenses incurred by Spacesites relating to your project up to the date of cancellation. We will provide you with a description of work completed, and/or expenses incurred, to justify the refund (if applicable) you will be paid.
Work undertaken on your project may include, but is not limited to; contact between yourself and Spacesites, research undertaken, any setting up of the project undertaken on Squarespace, by Spacesites for your project, the sourcing of imagery for your project, time spent on strategy for your website, expenses incurred may include the purchase of stock imagery, the purchase of third party technology products and/or services for your project as well as other, reasonably incurred expenses in building your website.
Liability
Spacesites, bears no responsibility or liability for any of the content published on your website. Including copyright infringement or legal action that might occur from the publishing of any content whatsoever on your website.
Spacesites, accepts no responsibiity for any damage caused by delays in the production of the website.
Spacesites undertakes to provide a website that functions perfectly at the time of launch. It needs to be noted however that Squarespace TM, connected technologies and online legal requirements do change quickly and without notice. This ‘may’ result in maintenance being required to keep the site functioning and up to date, and ‘could’ incur cost at that time should it be required.